Compare connection paths
Browse the route directoryConnection quality during busy evening hours needs to be evaluated against your actual tasks. A page loading successfully doesn't mean a route is suitable for extended video or a long conversation. When comparing routes, keep the target region fixed and test different paths on your current local network. IEPL dedicated lines, relayed routes, and direct routes offer different path options; their names don't guarantee speed. Note whether pages load completely, sessions stay connected, and video buffers repeatedly to find a route that works for everyday use.
Route types describe how a connection is arranged, not what permissions an app gets. Direct routes use a direct path; relayed routes pass through a forwarding path; IEPL Dedicated Line is a dedicated-line option. If your connection changes, keep the region fixed and compare route types first. If the target service has regional requirements, then try a different region. This reduces guesswork and helps you describe what you've already checked when contacting support, so troubleshooting can focus on the specific issue.